FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Since medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs, we require the records of previous doctors be transferred to us prior to scheduling your first appointment.

Our office is open Monday through Friday. As our schedule is subject to change, please call to confirm office hours.

To make an appointment with your preferred provider, please call our office. Established patients can also request an appointment in our patient portal. 

To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.

Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

Our dedicated pediatric team is available 24/7 to provide after-hours pediatric urgent care. Our on-call advice/triage line is available from 4:30 PM until 8:00 AM the following day. Fees will apply. Call our office for non-urgent concerns.

We also encourage you to check our child health resources before calling for after-hours urgent care. 

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam. 

A nurse practitioner is a master 's-level/advanced practitioner who maintains board certification and licensure through their respective governing boards.

Pediatricians/nurse practitioners provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's care and follow-up visits with the provider of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

We are committed to providing comprehensive, compassionate, and evidence-based care to all our patients. We believe in the importance of preventive care and regular well visits to monitor growth, development, and overall health. By maintaining regular well visits, we can provide the highest quality care to your child and support their health at every stage.

• These visits are essential for: Tracking growth and development, performing necessary screenings, addressing health concerns early, and building a strong, trusting relationship between the patient, family, and provider.

Regardless of vaccination status, we require all patients to be seen for routine well visits. Patients who are not up to date on well care, may be discharged from the practice. 

Our practice strongly supports the use of vaccines as a safe and effective method for preventing many serious illnesses. Vaccines have reduced and, in some cases, eliminated many diseases that killed or severely disabled people just a few generations ago. However, we also respect the legal rights of parents and guardians to make informed decisions regarding their child’s healthcare. Therefore, we allow families to make decisions with respect to vaccination for their children.

We will provide educational resources and be available to discuss any concerns or questions regarding vaccines, but ultimately, the decision rests with the parent or guardian.

• If you choose to defer and/or decline any vaccinations, it will be documented with parental signature on our vaccine refusal form to be included in the patient(s) medical record. 
• We reserve the right to discharge families from the practice who choose not to sign our vaccine refusal form. Substitute forms will not be accepted.

If you have any concerns about vaccinations, feel free to contact our office. We're here to help!

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our providers.

For non-urgent referrals: Most referrals are completed and submitted directly to the specialist's office. Please schedule your appointment with the specialist after your referral has been submitted.

For urgent referrals: When one of our pediatricians or clinicians determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

You will receive a call immediately upon our receipt of results with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.  Your child must be up-to-date in well care for refills.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 

While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 

We will gladly discuss your diet and feeding concerns at your child's well-care visit.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's provider at your well-care visit.